The personal service provided was very refreshing - being a name and not just a number on a PC screen.
A refreshing change to deal with personal service and face to face dealings.
I have had a good number of building society contacts over the years. The Vernon has by far been the best.
I feel you are providing a personal service which is brilliant.
We would recommend the Vernon to anyone. Extremely professional, helpful and knowledgeable - outstandingly so!
I have found the service to be excellent.
An exceptional service. You are to be commended. Communication with us was superb and all were very helpful.
We really valued not being directed to a call centre and found the Vernon to be professional and generous with their time.
I have been very impressed with the Vernon and would definitely use them again and recommend them to friends.
The Vernon gave us a simple explanation of the house buying process which we really appreciated as nervous first time buyers.
Just a simple thank you for your professionalism.
I could find no fault with the service, everyone has been kind and helpful.
Thank you - one of the few companies with good old-fashioned service!
Every member of staff went above and beyond the call of duty and made me realise why I'm with the Vernon and not a bank!
The Vernon has a quality of service long lost in most banking organisations.
Our experience with the Vernon Building Society has been a revelation.
Far superior to the more well known institutions
A really good service - helpful, friendly and efficient with a good product.
Excellent patient service. I would have no hesitation in recommending the Society to my friends - in fact I already have!
Thanks to the Vernon I'm now settled in my new home.
It is so refreshing to find a lender that just talks sense.
Great service. Friendly, professional and very good interest rates and deals.
A very friendly, helpful, local process.
I would recommend Vernon Building Society to anyone seeking a mortgage.
We have passed on details of the Vernon to friends.
I would like to say a big thank you to the Vernon for the prompt and efficient way our application was dealt with.
A refreshingly good service.
Excellent, friendly and helpful service.
A pleasure to come into your Head Office. There is an air of quiet, friendly efficiency with no hurry or fuss.
I have been extremely impressed with the service of the Vernon and wouldn't hesitate to recommend.
I would happily recommend the Vernon. I believe they really care about serving their customers.